If you are experiencing issues upon attempting to re-pair an Accu-Chek Guide glucose monitor with the Wellsmith app, the cause may be that your phone is still paired with it per its Bluetooth settings. To ensure that it is not, perform the following steps:

iOS

  1. Open the Settings app
  2. Select Bluetooth
  3. Look for the device "meter+..."
  4. Select i within the blue circle icon next to the name of the meter
  5. Select Forget Device

Android

  1. Open the Settings app
  2. Select Bluetooth
  3. Look for the device "meter+..."
  4. Select the gear icon next to the name of the meter
  5. Select Unpair
You should now be able to re-pair the Accu-Chek Guide glucose monitor from within the Wellsmith app.