Wellsmith supports Accu-Chek Guide Meter. When paired with Wellsmith app, blood glucose readings will sync directly to the app. 

Set up Accu-Chek Guide: 

  1. Ensure Accu-Check Guide batteries are installed 
  2. Check phone ‘Settings’ to ensure ‘Bluetooth’ is set to ‘On’   
  3. Open Wellsmith app 
  4. Select  Set Up Devices from Home screen 
  5. Select Blood Glucose Meter from ‘Unpaired Devices’ 
  6. Select ‘Accu-Chek Guide Meter’. Pairing instructions display on phone
  7. Turn on glucose meter and navigate to Settings > Wireless > Pairing > Pair Device
  8. On phone, select ‘Next’ 3 times. Animated orange circle displays 
  9. On Accu-Check Guide a code displays 
  10. On phone, enter code from Accu-Chek Guide and select ‘Pair’ 
  11. Green checkmark displays upon successful device pairing and  prompt to turn on glucose meter’s Auto Send feature   
  12. On Accu-Chek Guide, navigate to Settings>Wireless>Auto-Send. Turn on Auto Send 
  13. Once Accu-Chek Guide is successfully paired with Wellsmith app, device appears under Paired Devices on My Devices screen 
 
For glucose meter troubleshooting instructions, click here or contact Wellsmith Tech Support: 
 
Send a Wellsmith app message to Tech Support 
Email Tech Support at support@wellsmith.com 
Call Tech Support at 866.266.7792 
 
Office hours are 8:00 AM to 5:00 PM Eastern Standard Time.  Messages are typically returned within 1 business day. 
 
NOTE: In isolated cases, Accu-Chek Guide Meter may not work with certain Android phones or operating systems. Below is a list of phones (and Android operating systems) not currently supported by Accu-Chek Guide Meter. 
 
Unsupported Devices and Operating Systems

  • BLU R1 HD, Android 6.0 
  • LG K8 V (LG-VS500PP), Android 6.0.1 
  • LG K10 (LG-M250), Android 7.0 
  • LG Stylo (LG-K540), Android 6.0.1 
  • LG Stylo (LGLS775), Android 6.0.1 
  • Motorola Droid Turbo (Motorola XT-1254), Android 6.0.1 
  • Samsung Galaxy J3 (SM-J320P), Android 5.1.1 
  • Samsung Galaxy On5 (SM-S550TL), Android 6.0.1 
  • ZTE Max Pro (ZTE Z981), Android 6.0.1 
  • ZTE Blade X Max (ZTE Z983), Android 7.1.1 
  • ZTE Warp Elite (ZTE N9518), Android 5.1 
  • ZTE Warp 7 (ZTE N9519), Android 6.0.1 

 If your phone is NOT compatible with Accu-Chek, please send a message to your Nurse through Wellsmith app. Your Nurse will provide instructions to manually enter glucose readings into Wellsmith app.